Level 2 Introductory Certificate in Team Leading,
accredited by the Chartered Management Institute

Summary
Team leaders often come from within the team they are now leading promoted because of the ability to do their job. But team leading is different; it's a combination a doing and leading the team and therefore requires a different set of skills. Developing these skills is crucial to ensure continuous organisational performance.

Purpose of the course
This five-day course is aimed at developing the skills of new and aspiring team leaders. It will give the fundamental skills and knowledge required to operate in these key role in the organisation.

Who is this course for?
This qualification provides an introduction to the C.M.I's level 2 certificate in Team leading. This certificate is intended for people who are considering a move into the role of team leader or those who are new to such role.

The course
This five-day high interactive course will use a range of techniques to enhance the learning, including syndicate work, role-play, group discussion and presentations.

The course content will include:
Understand what is mean by team leading
How to establish credibility with the team
The importance of planning your work and time
Who is the customer?
The communication process
Organising, storing and retrieving information
Checking and confirming instructions
Effective planning and work allocation
Maintaining quality
The importance of giving feedback
Monitoring plans and resources to ensure objectives are successfully met
Developing good working relationships

About Us

We have helped organisations through significant periods of change, focusing on how to manage and motivate their people to gain the skills and confidence needed to embrace the change.