Personal Effectiveness

Any organisation is only as good as its people. Our services in this area are aimed at improving individual performance.

Communication Skills
Being clear and being understood in all our communications.

Customer Care
Meeting and exceeding customer expectations.

Effective Meetings
Running and participating in meetings.

Implementing Change
Developing skills to live with and successfully implement change.

Interpersonal Skills
Working effectively with others through influence, assertiveness and negotiation.

Managing Conflict & Difficult People Situations
Strategies and techniques for those difficult people situations.

Presentation Skills
Presenting for powerful impact.

Problem Solving
Tools and techniques to analyse and solve causes of problems.

Report Writing
Researching, structuring and writing reports.

Stress
Recognising the symptoms and taking actions to reduce stress in the workplace.

Train the Trainer
Developing skills for trainers.

Working in Teams
Developing the individual skills needed to work in a range of teams.

Writing Skills
Improving your writing skills in reports, memos, letters and emails.

Personal Effectiveness

Any organisation is only as good as its people. Our services in this area are aimed at improving individual performance.